Manage your delivery addresses easily within the OGold app. Whether you want your card or products delivered to your home or a trusted contact, you can securely add, label, and manage multiple addresses in just a few steps.

Add a New Delivery Address

You can add your first delivery address to start receiving products or your OGold payment card.

Steps:

1. Go to Profile › Delivery Addresses.

2. Tap “Add Address.”

3. Fill in the following details:

   • Full Name: Must match your OGold account name.

   • Phone Number: Enter your verified mobile number.

   • Country: Select from the list (e.g., United Arab Emirates).

   • City: Example — Dubai or Abu Dhabi.

   • Area/Street: Example — Bay Square or Corniche Road.

   • Building/Villa No.: Example — 8 or 12.

   • Apartment/Unit No. (Optional): Example — Unit 12 or 345.

   • PO Box (Optional): Example — 112233.

4. Tap “Save.”

Once saved, your address will appear under Delivery Addresses.

Choose Your Delivery Option

You can decide whether to receive your delivery personally or authorize someone you trust.

Options:

• Deliver to me: Select this if you want it sent to your own address.

• Deliver to someone else: Choose this if you’d like a trusted contact to receive it on your behalf.

Tap “Continue” after selecting your preferred option.

Add a Recipient’s Address (Deliver to Someone Else)

If you choose to deliver to someone else, provide the recipient’s details.

Steps:

1. Tap “Add Recipient’s Address.”

2. Enter:

   • Recipient’s Full Name

   • Relationship to You (e.g., Spouse, Parent, Sibling, Business Partner, or Other)

   • Specify Relationship (if selected Other)

   • Recipient’s Phone Number

   • Country, City, Area/Street, Building/Villa, and Apartment/Unit No.

3. Tap “Save.”

Example:
Maryam Al Amiri – Neighbor
Unit 345, Bldg 9, Bay Square, Dubai, UAE

Add an Address Label

To make your addresses easier to identify, you can assign labels such as Home, Office, or University.

Steps:

1. After adding an address, tap “Add Address Label.”

2. Choose an icon or name it manually (e.g., My Home or Main Office).

3. Tap “Save.”

You can also rename or update the label anytime from Manage Address › Edit Address Label.

Manage Existing Addresses

You can edit, set primary, or delete any saved address.

To manage:

1. Go to Delivery Addresses.

2. Select the address you want to manage.

3. You can:

   • Edit Address Details — Update city, phone number, or area.

   • Set as Primary — Make it your main delivery location.

   • Delete Address — Remove an outdated or unused address.

Once deleted, the address will no longer be available for deliveries.

Choose Delivery Option

When placing an order, you can select where and to whom the delivery should be made.
You’ll be prompted with two options:

• Deliver to me – Choose this option to have the order sent directly to your saved home or office address.

• Deliver to someone else – Select this if you’d like to authorize a trusted person (like a family member, friend, or neighbor) to receive the delivery on your behalf.

After choosing the option, click Continue to proceed.

Add Recipient’s Address

If you select Deliver to someone else, you’ll be guided to fill out the recipient’s details.

Fields to Complete:

• Recipient’s Full Name – Enter the full name of the authorized person.

• Relationship to You – Select the most relevant option from the list (e.g., Spouse, Parent, Sibling, Business Partner, or Other).

• Specify Relationship – If “Other” is selected, specify the nature of the relationship (e.g., Neighbor, Friend).

• Recipient’s Phone Number – Enter their contact number with the appropriate country code.

• Recipient’s Country – Select the country of delivery.

• Recipient’s City – Specify the city or region where the recipient lives.

• Area/Street – Provide the street name or neighborhood.

• Building/Villa Number – Enter the exact building or villa number.

• Apartment/Unit Number (optional) – Add if applicable.

• PO Box (optional) – Enter if relevant.

Once all details are entered, tap Save to store the recipient’s address.

Add Address Label

After saving the address, you can add a label to easily identify it later.
For example:

• 🏡 Home

• 🏢 Office

• 🎓 University

You can also use a custom label such as the recipient’s name (e.g., Maryam Al Amiri).
Click Save once you’ve selected or entered a label.

View and Manage Saved Addresses

Under the Delivery Addresses section, all saved addresses are listed in two groups:

My Address

Displays your personal saved address, such as:

My Home – Bldg 8, Bay Square, Dubai, UAE (Primary)

Other Addresses

Lists any additional or recipient addresses you’ve added. For example:

Maryam Al Amiri – Apartment 345, Bldg 9, Bay Square, Dubai, UAE

Each address card includes the address label and location details for quick reference.

Delete Any Delivery Address

You can remove any non-primary delivery address whenever needed.

Steps:

1. Go to Profile → Delivery Addresses.

2. Select the address you want to remove.

3. Tap “Delete Address.”

4. Confirm by selecting Delete This Address.

Once deleted, the address will no longer be available for future deliveries, and you’ll see a confirmation:
“Address removed successfully and is no longer available for deliveries.”

Delete Your Primary Address

If you want to delete your primary address, you’ll need to set another address as primary first.
This ensures you always have one active delivery location in your account.

Steps:

1. Go to Profile → Delivery Addresses.

2. Select another saved address.

3. Tap “Set as Primary.”

4. Once the new address is set as primary, open your previous one.

5. Tap “Delete Address.”

6. Confirm deletion by selecting Delete This Address.

⚠️ You can’t delete a primary address until another address is assigned as primary.

Once deleted, you’ll see a confirmation message:
“Address removed successfully and is no longer available for deliveries.”

Example of Saved Addresses

Primary Address:
🏠 My Home
Bldg 8, Bay Square, Dubai, UAE
📞 +971 55 987 6543

Other Address:
👩‍🦰 Maryam Al Amiri – Neighbor
Unit 345, Bldg 9, Bay Square, Dubai, UAE
📞 +971 58 672 1145

Additional Address:
🏢 Abu Dhabi – Corniche Road
Unit 12, Bldg 12, Corniche Road, Abu Dhabi, UAE, 112233