KYC Verification – Verify Your Identity Using Passport – Ogold

Verifying your identity is an essential part of completing your KYC (Know Your Customer) process. This ensures the security of your account and helps us comply with regulatory requirements. Follow the simple steps below to verify your identity using your Passport.

Select Document Type

On the Verify Your Identity screen, choose the document you want to use for verification.
Select Passport from the available options (e.g., Emirates ID or Passport).
Tap Continue to proceed.

💡 Tip: Make sure your passport is valid and the MRZ (Machine Readable Zone) at the bottom of your passport page is clearly visible.

Upload or Scan the MRZ Section

Once you’ve selected Passport, you’ll be asked to upload or scan the MRZ section of your passport.

You can:

Take a photo using your phone’s camera
Choose an image from your gallery
Upload a file from your device

The MRZ section consists of two lines of numbers and letters found at the bottom of your passport’s personal details page.

Capture the MRZ Section

If you select “Take a photo,” your camera will open with an on-screen guide.

Align the MRZ lines within the rectangular box shown on your screen.
Ensure the text is clear and well-lit.
Once ready, press the Capture button.

If needed, use the info (ℹ️) icon for a visual hint about the MRZ area.

Confirm Image Quality

After capturing the MRZ section, you’ll see a preview of the image.

Check that all characters in the MRZ section are visible and clear.
If the image is blurry or cropped, tap Retake to try again.
If it looks good, tap Looks Good to continue.

Automatic Data Extraction

Once your MRZ section is uploaded successfully, the system will automatically extract key details from your passport, such as:

Document Number
Expiry Date
First and Last Name
Date of Birth
Nationality

You’ll see these fields pre-filled on the next screen.

Review and Confirm Your Details

Carefully review all extracted details and make sure everything is correct.
If necessary, edit any incorrect information before proceeding.

Once verified:

Tap Continue to finalize your identity verification process.

✅ Your passport details will be securely submitted for validation. The verification process typically completes within a few moments.

Important Notes

Ensure your passport is valid and not expired.
Capture the image in a well-lit environment to avoid glare or shadows.
Only upload clear, high-resolution images for a successful scan.
All information is encrypted and processed securely in compliance with privacy regulations.