Easily manage how you pay for purchases and receive withdrawals with oGold. Whether you’re buying gold or cashing out, you can securely connect your bank, card, or wallet directly within the app.

This article contains the following sections:

• Accessing Payment Methods

• Connect Your Bank (Recommended)

• Card details

• Manage and Remove Bank Methods

• Accepted Cards

Accessing Payment Methods

1. Open the oGold app.

2. Tap Profile → Payment Methods (or Profile → Payment Setup).

Here, you can view and manage all your active payment options.

Overview

• For Purchases – Add a payment method to instantly buy gold or silver.

• For Withdrawals – Add a method to securely receive your funds.

• You can edit, remove, or set a default payment method anytime.

• Pay by bank is recommended for faster, direct, and more secure transactions.

Connect Your Bank (Recommended)

Link your UAE bank account for instant and secure payments using Lean Technologies.

Steps to Connect:

1. Tap Add Payment Method → Bank.

2. Select your bank (e.g., Emirates NBD, ADCB, Dubai Islamic Bank).

3. Tap Get Started and follow the on-screen instructions.

4. Sign in to your bank securely using your online banking credentials.

5. Approve the connection to authorize oGold.

6. You’ll see a “Success” message once your account is linked.

Received Notification 

Card details

1. Card details and billing information.

2. Save and verify the card if prompted.

Manage and Remove Bank Methods

You can view and manage the details of any linked bank account under Manage Method / Bank.

To View or Edit:

1. Open Profile → Payment Methods.

2. Tap the connected Bank (e.g., ADCB Bank).

3. Review your account details such as:

   • Account Type: Personal

   • Account Name: e.g., John Smith

   • Currency: AED

   • Country: United Arab Emirates

   • Postal Code: Optional field

   • Status: Active

You can also Set as Primary if you want this bank to be your default payment method.

Add a New Debit/Credit Card

You can easily add your debit or credit card in oGold to make fast, secure purchases of gold or silver directly from your app.

1. Open Profile → Payment Methods → Add Payment Method.

2. Select Add Debit/Credit Card.

3. Enter your card details:

   • Card Name – As shown on the card

   • Card Number – 16-digit number

   • Expiry Date – (MM/YY)

   • CVV – 3-digit security code

   • Country and Postal Code

4. Tap Continue to proceed.

💡 Tip: You can set your card as “Primary” for purchases once verified.

Card Ownership Declaration

Before adding a card, you’ll be asked to confirm ownership to comply with UAE payment regulations.
Review and agree to the Card Ownership Declaration confirming that:

• The card belongs to you and matches the legal name on your oGold account.

• You legally own the card and it’s not borrowed, stolen, or unauthorized.

• You are responsible for keeping your payment information secure.

• Providing false information may lead to account suspension.

• You agree to oGold’s Terms of Use and Payment Policy.

🛡️ Your payment information is encrypted and secure — oGold never stores your full card details.

Tap “I Agree” to continue.

Card Verification Process

To ensure security, oGold performs a quick verification:

1. A temporary AED 2.00 charge will be applied to your card.

2. The charge is automatically refunded once authentication is complete.

3. You’ll see a status message — “Verifying your card...”

4. Once verified, you’ll receive a Success confirmation:

   “Your credit card is ready to make payments!”

No fees are applied for verification.

Manage or Remove a Card

Once verified, your card will appear under Payment Methods with details such as:

• Card Type (Visa, Mastercard, etc.)

• Last four digits

• Expiration date

• Status (Active or Primary)

You can:

• Set as Primary for purchases

• Remove or replace the card anytime (unless involved in a pending transaction)

Accepted Cards

oGold supports major UAE-issued cards, including:

• Visa

• Mastercard

• Wio Bank Cards

• Revolut Cards

• Transit Wallet (AED-based)

Easily manage how you receive your withdrawals from OGold. You can securely connect your bank account and receive funds directly once your balance is available.

This article contains the following sections:

• Add a Withdrawal Method
   
• Delete a Withdrawal Method

Add a Withdrawal Method

To start withdrawing funds, you’ll first need to add a verified bank account.

Steps:

1. Go to Profile › Payment Methods › For Withdrawals.

2. Tap “Add Withdrawal Method.”

   

3. Choose “Pay by Bank (Recommended)” for faster, direct transfers.

4. Select your bank from the list of available options.

5. Sign in using your bank login details.

6. Approve the connection between your bank and OGold.

   Note: Some banks may require a short cooldown period before your account is fully active.

Verify Your Bank Account

Once connected, your bank account will undergo a quick verification process.
This helps ensure your information is accurate and secure.

Verification steps:

• OGold may perform a small verification transaction.

• You’ll receive a confirmation once your account is verified and ready for withdrawals.

Your data is protected — OGold partners with Lean Technologies, a UAE-regulated provider (ADGM Financial Services Regulatory Authority) to ensure bank-grade security.

Delete a Withdrawal Method

If you wish to remove a bank account:

1. Open the account under Manage Method › Bank.

2. Tap “Delete This Method.”

3. Confirm your choice.

Once deleted, this account will no longer be available for withdrawals.

Success!

Once verified, your bank account will appear as Active and ready for withdrawals.
Funds will be transferred quickly and securely whenever you initiate a payout.