Withdrawal - Withdraw Flow on OGold – Ogold

The Withdraw feature lets you securely transfer or refund your available balance from your OGold Wallet to your external accounts. You can choose between Refundable (return to original payment source) and Transferable (withdraw to bank) options.

This article contains the following sections:

Accessing the Withdraw Screen
Sell Metal
Free Second Withdrawal
How It Works
Transactions Overview

Accessing the Withdraw Screen

Open your Portfolio tab.
Tap Withdraw at the bottom of the screen.
You’ll see two options for your withdrawal — Refundable and Transferable.

Each option allows you to withdraw funds differently depending on your needs.

Sell Metal

From Wallet / Portfolio open Withdraw.
In the Withdraw screen you’ll see your Available cash to withdraw and listed metals (Gold, Silver).
Tap Sell next to the metal you want to convert (Gold or Silver).
The Sell Gold / Sell Silver screen opens showing:
- Live metal price (e.g., 399.50 AED/gm) and a price chart (selectable periods: 1M / 3M / 1Y, etc.).
- This screen is where price and timing matter — a small countdown indicates how long the shown price/quote is guaranteed.

Free Second Withdrawal

Every user enjoys a Free Second Withdrawal each day!

Your first withdrawal of the day may include a fee.
The second withdrawal on the same day is completely free!

How You’ll Know:

A banner will appear at the top of the Withdraw screen:
“Your second withdrawal today will be free!”
After your first withdrawal, a pop-up will notify you:
“Your Second Withdrawal Today Is FREE!”

You can choose:

Yes, I Want It! – Proceed with your free withdrawal.
Got It, Thanks! – Dismiss the message.

Withdrawal-Fund-S2 (1).png

How It Works

To understand the process in detail:

Tap How It Works from the Withdraw screen.
You’ll find a guide explaining Refundable vs Transferable withdrawals, along with eligibility rules and fee details.

This helps you choose the right option for your transaction type.