Delete Primary Address (When Only One Address Exists) – Ogold

If you have only one saved address in your account, it is automatically set as your Primary Address. While you can still view and manage its details, deleting it requires special confirmation since it is the only address linked to your deliveries.

This article explains what happens when you attempt to delete your only saved primary address and how the system manages this action.

Navigate to “Manage Address”

From your Profile, go to Delivery Addresses.
You’ll see your only address listed (e.g., 🛋 My Home).
Tap on it to open the Manage Address screen.

Here, you can review all address details including:

Full Name
Phone Number
Country, City, Area/Street
Building/Villa Number
Apartment/Unit Number (optional)
PO Box (optional)

At the bottom of the screen, you’ll see a red button labeled Delete Address.

Attempt to Delete the Primary Address

When you tap Delete Address, a confirmation prompt appears:

Delete This Delivery Address?
Are you sure you want to delete your primary address? You won’t be able to use it for deliveries anymore.

This step ensures that you understand the consequences of deleting your only active delivery address.

Tap Continue to proceed.

System Validation – Primary Address Check

Because this is your only address, the system prevents accidental deletion until a new address is set.

If you try to delete it, you will be prompted to first add or choose another address before deletion.

The screen displays:

Choose New Primary Address
Please choose another address to set as Primary before deleting your current one.

If there’s no other address available in your list, you won’t be able to proceed further.

Add a New Address to Proceed

To continue deletion, follow these steps:

Go back to the Delivery Addresses list.
Tap + New to add another delivery address.
Fill in the details such as name, phone number, and location.
Save the new address.

Once added, you can go back and set the new one as Primary, allowing you to delete the old one.

Delete Confirmation

After adding and setting another address as Primary, you can now safely delete the old address.
Once deleted, a confirmation banner appears at the top:

Delivery address deleted successfully

Your address list will update to show only the new Primary Address.

Notes

If you have only one address, it is automatically your Primary Address.
The system prevents deletion to ensure you always have at least one active address.
You must add another address before you can delete your current one.
Once a new address is added, you can freely update or delete older entries.

Summary

Deleting your only saved Primary Address is restricted to avoid delivery errors.
You’ll first need to add a new address and set it as Primary before deletion. This safeguard ensures uninterrupted deliveries and smooth order management.